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© All Rights Reserved. ApplyBlast.com
Honeydew
The Support Engineer serves as the first line of response for dashboard incidents, managing the incident queue to resolve issues quickly and prevent care-blocking delays. This role involves triaging tickets, escalating complex problems to engineering with detailed context, and building a knowledge base of AI-assisted runbooks. The position requires strong troubleshooting skills and a focus on maintaining rapid response times in a fully remote, mission-driven environment.
Honeydew is a semantic layer platform for AI and BI that enables data teams to create a shared source of truth for business logic and context across their data warehouse. It compiles governed SQL for any query, ensuring consistency across BI tools like Tableau and Power BI as well as AI agents and interfaces. Honeydew supports enterprise-grade features including version control, role-based access control, and agentic semantic memory.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Honeydew.
Honeydew didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role