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Support Engineer at Flex - ApplyBlast

Support Engineer

Flex

4 hours ago

4.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Support Engineer role at Flex involves scaling the support function by blending hands-on merchant and customer support with technical problem-solving. This position requires building internal tooling, automating workflows, and partnering with the Engineering team to ship fixes and improve systems. The role is ideal for someone who thrives in ambiguity and is excited about building foundational support infrastructure at an early-stage startup.

Responsibilities

Triage and respond to daily merchant and customer tickets via Slack and Pylon
Contribute to internal tooling using Retool, Metabase, and SQL to automate workflows
Partner with Engineering to test new product functionality and backend fixes before rollout

Skills

About Flex

flex.com

Headquarters

Austin, Texas, United States

Company Size

10001+ employees

Founded

1969

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Flex is a global manufacturing and supply chain solutions company that designs, engineers, manufactures, and services products for customers across industries such as healthcare, automotive, industrial, communications, and consumer devices. It provides services spanning product development, component sourcing, electronics manufacturing, and logistics.