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Support ERP Customer Service at Thales - ApplyBlast

Support ERP Customer Service

Thales

3 months ago

4.0 on Glassdoor

Saint-Quentin-en-Yvelines, Île-de-France, France

Onsite

Full Time

Medior

0 applicants

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About this role

The role supports SAP users at Thales' Elancourt site, handling ticket resolution, user training, and documentation for over 200 users. It also contributes to the migration from SAP ECC6 to S/4HANA and works with key users on functional testing and ERP enhancements.

Responsibilities

Provide user support and ticket resolution for 200+ users
Participate in SAP ECC6 to S/4HANA migration with MOA
Analyze data to optimize Customer Service workflows
Collaborate with key users for functional testing and ERP evolution
Create training materials and documentation for end‑users

Skills

Qualifications

Master's degree in Industrial Engineering or Supply Chain

About Thales

thalesgroup.com

Headquarters

Meudon, Île-De-France, France

Company Size

10001+ employees

View Profile

From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks