Lusha
The Support Escalation Specialist at Lusha handles complex, high‑stakes technical issues that Tier 1 cannot resolve, working across the full customer base and collaborating with product and engineering teams. The role involves deep investigation of APIs, integrations, and automation workflows, providing white‑glove support via live sessions, and building scalable solutions and process improvements using AI tools.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2016
Lusha is a B2B data platform that provides verified contact and company information along with live buying signals to help go-to-market teams find, prioritize, and engage prospects. The service supports lead generation, enrichment, outreach, and automation through APIs, a browser extension, and integrations with CRMs and sales/marketing tools. Lusha emphasizes data accuracy and compliance so sales, marketing, and revenue teams can accelerate prospecting and improve outreach effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lusha.
Lusha didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role