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© All Rights Reserved. ApplyBlast.com
Mudflap
A Support Escalations Team Lead at Mudflap bridges frontline support with specialist teams to resolve complex customer issues and drive continuous improvement. This role involves hiring and managing L2 agents while maintaining high standards for response times and risk handling. The incumbent creates scalable playbooks and partners cross-functionally to optimize escalation routing and deflection within the trucking industry.
Headquarters
Palo Alto, California, United States
Company Size
11-50 employees
Founded
2020
Get huge cost-plus diesel discounts with Mudflap—the network recommended by 94% of owner-operators and fleets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mudflap.
31% below the average for this role