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Support & Implementation Specialist at BrandBastion - ApplyBlast

Support & Implementation Specialist

BrandBastion

4 months ago

4.3 on Glassdoor

Argentina

Onsite

Full Time

Junior

0 applicants

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About this role

The Support & Implementation Specialist provides technical assistance and onboarding support to clients within the marketing and advertising sector. This role focuses on ensuring successful client adoption of services through dedicated account management and troubleshooting. The position serves as a key liaison between the client and internal operations teams to resolve issues and drive satisfaction.

Responsibilities

Provide technical support and troubleshooting for client accounts
Guide clients through service implementation and onboarding processes
Act as primary liaison between clients and internal operations teams
Resolve client issues to ensure high satisfaction levels
Document client interactions and track service requests

Skills

About BrandBastion

brandbastion.com

Headquarters

Helsinki, Southwest Finland, Finland

Company Size

51-200 employees

Founded

2013

View Profile

BrandBastion is a social media management and moderation platform that helps brands monitor, engage with, and protect their online communities. Its software supports community management, sentiment analysis, and automated moderation across social channels to improve customer experience and brand safety. The company operates in the social media technology and digital marketing software industry.