Automatiq

Support Operations Analyst

Automatiq

2 days ago
Remote
Full Time
Senior
0 applicants
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Automatiq
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About this role

A Support Operations Analyst at Automatiq owns the architecture and intelligence layer of the Intercom environment, translating support philosophy into platform design and ensuring actionable intelligence for stakeholders.

Skills

Qualifications

3–5 years of hands-on experience building and scaling a major helpdesk or customer support platformIntercom experience is a plusExperience supporting a growing tech company through meaningful operational scaleDemonstrated ability to own a platform end-to-endCombination of support management experience and platform fluency
Automatiq

About Automatiq

automatiq.com

Automatiq is a software company that provides dynamic pricing and inventory management tools for the live event and ticketing industry. Its platform helps ticket sellers automate pricing, manage large ticket inventories, and optimize resale strategies using market data and rules-based automation. Automatiq serves brokers, resellers, and other businesses operating in sports, concert, and entertainment ticket markets.

About Automatiq

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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