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© All Rights Reserved. ApplyBlast.com
Zipline
Zipline is hiring a Support Operations Specialist to enhance the quality, consistency, and scalability of their Customer Support organization. The role involves identifying operational gaps, documenting processes, and partnering with frontline teams to drive continuous improvement across the support function. Candidates will spend time reviewing interactions and shadowing workflows to implement practical solutions for recurring issues.
Headquarters
South San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2014
Zipline operates an autonomous drone delivery network that transports food, groceries, and medicine in minutes, promising fast, reliable, zero-emission service. The company builds and operates the full stack—fixed‑wing drones, distribution hubs, and logistics software—to enable on‑demand, last‑mile delivery for hospitals, retailers, and communities. Zipline’s end‑to‑end offering includes vehicle hardware, air‑traffic and operations management, and regulatory support to scale rapid logistics where speed and access to critical supplies matter.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zipline .
27% below the average for this role
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