Support Operations Partner
Prolific
About this role
A Support Operations Partner at Prolific is responsible for enabling the efficiency and scalability of the Support and GTM functions by managing the systems and infrastructure that underpin customer interactions. The role sits at the intersection of support, product, engineering, and human data teams to ensure reliable tooling and data-driven operational decisions. It contributes to Prolific’s mission of delivering high-quality human data infrastructure for AI development.
Skills
About Prolific
prolific.comProlific is an online participant recruitment platform that helps researchers, AI developers, and organizations collect high‑quality human data for surveys, experiments, and user research. It provides a global, pre‑screened pool of participants with advanced targeting and prescreening filters, transparent participant pay, and workflows designed to maximize data quality and reproducibility. Prolific supports academic and commercial projects, integrates with common research tools, and offers fast turnaround with clear consent and ethical research practices.
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About Prolific
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Prolific .
Salary
$92k – $124k
per year