Support Services Automation Manager
American Automobile Association(29 days ago)
About this role
The Support Services Automation Manager leads automation for Identity Governance and IT Service Management at Auto Club Enterprises, focusing on end-to-end automated workflows that integrate Saviynt, BMC Helix/Remedy, BMC Discovery and related systems. This role is responsible for ownership of the automation roadmap and cross-functional coordination to deliver reliable request fulfillment and lifecycle processes. The position operates at a management level and partners with business and technical stakeholders across the organization.
Required Skills
- Saviynt
- BMC Helix
- BMC Remedy
- BMC Discovery
- Identity Governance
- ITSM
- Workflow Automation
- JML Automation
- CMDB
- Dashboarding
+5 more
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