Support Software Developer (Tools & AI-automation)
WATI.io
About this role
A Support Software Developer (Tools & AI-automation) in Customer Service works on supporting and developing software tools and AI automation solutions for customer support. The role involves collaborating with teams to improve support processes using automation and AI technologies.
Skills
About WATI.io
wati.ioIndustries
Technology
Wati is a leading business messaging platform that simplifies communication through WhatsApp, serving small and medium-sized businesses (SMBs) worldwide. Trusted by fast-growing brands across over 78 countries, Wati provides an end-to-end WhatsApp API solution that facilitates efficient customer engagement. The platform is designed to enhance user experience, streamline messaging workflows, and integrate seamlessly with existing business processes.
Recent company news
The SaaS NewsWATI Raises $23 Million in Series B
Oct 27, 2022
CX TodayWhatsApp Customer Engagement Tool WATI.io Closes $8.3M Funding Round
Dec 8, 2021
FinSMEsWati.io Raises $8.3M in Series A Funding
Dec 13, 2021
Media OutReach NewswireWhatsApp customer engagement tool WATI.io raises $10 Mn as it grows revenues 5x in just 6 months
Dec 8, 2021
Tech Funding NewsThis startup offers brands to have real-time conversations with customers on WhatsApp, nabs $8.3M funding
Dec 8, 2021
About WATI.io
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for WATI.io.
Salary
$99k – $132k
per year