Support Specialist (Enhanced Services for Contact Center)
Manulife(1 day ago)
About this role
This position supports IT operations and service delivery within a corporate environment, focusing on incident management, request fulfillment, and asset management. It offers opportunities for professional growth through hands-on troubleshooting, project participation, and cross-functional collaboration, emphasizing continuous learning and operational excellence.
Required Skills
- IT Support
- Troubleshooting
- Asset Management
- Incident Management
- Office 365
- Hardware Configuration
- Ticketing
- Customer Service
- Remote Support
- Process Improvement
Qualifications
- 2-3 years of IT experience
- Graduate of IT-related course
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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