Kard Financial, Inc.
Kard is seeking a detail-oriented Support Specialist to serve as the primary point of contact for technical support requests from issuer and merchant partners. The role involves troubleshooting issues, resolving transaction discrepancies, and ensuring smooth platform operations using tools like Zendesk, Postman, and MongoDB. The ideal candidate will investigate technical problems, manage partner requests, and support critical operational processes from investigation through resolution.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2015
Kard is an independent commerce media network that helps brands and financial institutions drive measurable growth by delivering personalized rewards and card-linked offers powered by predictive AI and first‑party data. It connects marketers and fintechs/issuers through APIs and tools to launch, target, and measure commerce‑media campaigns and loyalty rewards at scale. Kard emphasizes conversion measurement, developer-friendly integrations, and first‑party data-driven personalization to optimize performance and ROI.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kard Financial, Inc..
76% below the average for this role