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Support Specialist, IT Operations at Flatiron Health - ApplyBlast

Support Specialist, IT Operations

Flatiron Health

3 months ago

3.2 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

An IT Support Specialist at Flatiron Health will join the IT Operations team to provide comprehensive hardware, software, and network support for a global workforce. The role focuses on managing IT assets, administering user access across identity providers, and ensuring seamless technology experiences through both remote and in-person channels. Candidates will handle endpoint management, troubleshoot connectivity issues, and maintain collaborative workspaces to drive employee satisfaction.

Responsibilities

Manage IT asset inventory and lifecycle processes for devices and accessories
Administer user access and identity management requests across Active Directory and Okta
Troubleshoot network connectivity and endpoint issues for macOS, Windows, and iOS
Maintain conference room technology and support AV equipment for meetings
Support hybrid work environments with remote and in-person technical assistance

Skills

Qualifications

Apple Certified Macintosh Technician (ACMT)CompTIA A+CompTIA Network+

About Flatiron Health

flatiron.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Flatiron Health is an oncology-focused health‑technology company that builds software and real‑world evidence to reimagine the infrastructure of cancer care. It aggregates and curates de‑identified electronic health record data from oncology practices and provides analytics, clinical workflow tools, and evidence‑generation services used by clinicians, researchers, life‑science companies, and regulators. Its products accelerate clinical research, support trial recruitment and regulatory submissions, and deliver insights to guide treatment decisions. Founded to help clinicians and researchers learn faster for every patient, Flatiron is part of the Roche group and emphasizes partnerships across the cancer care ecosystem.