penbrothers
The Support Specialist serves as a primary, client-facing technical authority for an MSP, resolving advanced technical issues across Windows, macOS, Microsoft 365, and Google Workspace. The role involves end-to-end ownership of complex support requests, proactive stakeholder communication, and contributing to system improvements and client projects. Success requires strong troubleshooting skills, customer empathy, and the ability to work in a flexible, remote environment.
Headquarters
Legaspi Village, Metro Manila, Philippines
Company Size
201-500 employees
Founded
2014
Penbrothers helps companies build and manage remote teams in the Philippines by providing end-to-end offshore hiring, HR, payroll, and operational support. They recruit and onboard Filipino talent, handle compliance, benefits, and ongoing people operations so clients can scale distributed teams quickly and cost‑effectively. Penbrothers positions itself as a partner for long‑term success, delivering Day‑1‑ready staff and managed offshore teams tailored to startups and growing businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for penbrothers.
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