Support Specialist - Meter Data Management

National Information Solutions Cooperative (NISC)(1 day ago)

Lake Saint Louis, MOOnsiteFull TimeJunior$38,000 - $45,000Support

About this role

This position supports utilities by providing technical support for Smart Grid solutions, including troubleshooting and training related to the Meter Data Management System and Automated Metering Infrastructure within the NISC Customer Care and Billing software. The role involves working closely with members and software engineers to resolve issues and improve system performance.

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Required Skills

Troubleshooting
Customer Service
Software Support
Communication
Data Flows
System Integrations
Project Management
Training
Technical Aptitude
Teamwork

About National Information Solutions Cooperative (NISC)

nisc.coop

NISC (National Information Solutions Cooperative) is a member-owned IT cooperative that has developed and supported integrated software and hardware solutions for utilities and broadband providers for more than 50 years. Focused on member needs, NISC delivers customer information and billing systems, operations and engineering tools (GIS, outage management, meter data/AMI), workforce management, cybersecurity, and managed IT services tailored to utilities and telecommunications companies. The cooperative model emphasizes long-term partnership, implementation support, and industry-specific compliance and security to help members modernize operations and deliver reliable broadband and energy services.

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