Support Specialist
Instinct Science
About this role
Instinct Science is seeking a Support Specialist to serve as the first point of contact for their veterinary practice software users. The role involves providing technical assistance, resolving customer issues, and supporting onboarding and training, all within a company that values compassion, innovation, and high standards.
Skills
About Instinct Science
instinct.vetNitroPack is a web performance optimization platform that accelerates sites by combining advanced caching, a global CDN (nitrocdn.com), image and asset optimization, and automated frontend minification and bundling. It offers easy integration with popular CMSs and automated configuration so site owners can improve page speed, Core Web Vitals, and SEO without extensive manual tuning. Developers and businesses choose NitroPack for its all‑in‑one tooling, quick setup, and measurable performance gains across desktop and mobile.
About Instinct Science
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Instinct Science.
Salary
$50k – $60k
per year