Beside
The Support Specialist at Beside will serve as the front line for customer interactions, handling escalations quickly and empathetically across iOS, Android, and web platforms. The role focuses on delivering clear, reliable resolutions, collaborating with engineering, and maintaining SLA compliance while working remotely in a US time zone.
Company Size
1-10 employees
Beside is an AI-powered business phone platform that acts as an autonomous receptionist for local businesses. It answers incoming calls, qualifies leads, schedules appointments, sends quotes, and handles follow-ups automatically. Beside integrates with CRMs and other tools, and is designed for industries such as auto detailing, real estate, home services, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beside.
Beside didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role
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