Ryan Consulting Group
This role provides first-level technical support to end-users and IT specialists via phone and email, focusing on resolving incidents at the Tier I level. The Support Specialist is responsible for documenting troubleshooting steps, maintaining the knowledge base, and escalating complex issues to senior staff as needed. The position requires 24/7 availability, including holidays, and demands adherence to established policies and procedures.
Headquarters
Charlotte, North Carolina, United States
services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ryan Consulting Group.
Ryan Consulting Group didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role