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oraclecloudinfrastructure
The Support Specialist role involves managing the resolution of technical problems for retail stores and home office users, including troubleshooting and escalating issues related to Point-of-Sale systems, PC's, AS400, and network hardware. The position requires monitoring vendor performance, collaborating with various technical teams, and ensuring timely resolution of client issues to meet service level agreements. This role demands strong communication skills and the ability to adapt to a dynamic environment while providing first-level system support.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.