Instinct Science
The Support Specialist at Instinct Science serves as the primary point of contact for customers seeking assistance with veterinary products like Instinct EMR and ScribbleVet. This fully remote role focuses on resolving customer inquiries efficiently via various communication channels while ensuring a positive first-contact experience. The position requires a deep understanding of veterinary workflows and a compassionate approach to problem-solving.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
51-200 employees
Founded
2017
Instinct is a modern, cloud-based veterinary practice management software company serving emergency, specialty, general, and urgent care practices. Its platform brings together a veterinary PIMS (Instinct EMR), AI-powered SOAP note scribing (ScribbleVet), clinical decision and prescribing support (Standards and Plumb's), automated charge capture, and digital treatment plans. The company operates in the veterinary software and health technology industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Instinct Science.
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