BankOnIT, LLC
A Support Supervisor oversees the Support department, ensuring team adherence to standards, providing training, and managing client escalations. The role involves supervising technical specialists, balancing workloads, and maintaining service quality.
BankOnIT is an IT services firm that specializes in providing secure infrastructure, cloud solutions (including its "Bankers Cloud"), managed security, and ongoing IT support specifically for banks and credit unions. The company focuses on building compliant, resilient IT environments—covering networking, monitoring, backup, and help-desk services—to reduce operational risk and regulatory burden for financial institutions. By outsourcing infrastructure and security to BankOnIT, community banks can free internal teams to concentrate on customer service and growth. The firm emphasizes reliability, regulatory compliance, and tailored solutions for the unique needs of the banking sector.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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