Jane App
A Team Captain at Jane leads a team of eight customer support representatives, shaping their growth, confidence, and day-to-day experience while driving continuous improvement. The role involves coaching on complex customer conversations, utilizing support metrics to guide performance, and fostering an inclusive team culture during periods of rapid company growth.
Headquarters
North Vancouver, British Columbia, Canada
Company Size
501-1000 employees
Founded
2012
Jane is a cloud-based practice management platform for health and wellness clinics and solo practitioners, providing online booking, scheduling, charting, billing, and payment processing. The product includes secure electronic intake forms, SOAP notes, telehealth, automated reminders, and insurance/billing tools to streamline front-desk and clinical workflows. Jane focuses on an easy-to-use modern interface, strong privacy/security practices, and customer support to help therapists, physiotherapists, chiropractors, massage therapists, counselors, and other allied-health providers run and grow their practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jane App.
19% below the average for this role