Nerdio
The Support Team Lead will manage and coach a team of Level 1 and 2 support engineers for Nerdio's EMEA region, balancing hands‑on technical troubleshooting with operational oversight of the support queue. The role ensures high‑quality case handling, SLA adherence, and collaboration with escalation, engineering, and product teams.
Headquarters
Chicago, Illinois, United States
Company Size
51-200 employees
Founded
2016
Nerdio is a cloud management platform that delivers automated, cost-effective, and scalable solutions for Microsoft technologies such as Azure, Azure Virtual Desktop (AVD), and Windows 365. Its offerings centralize provisioning, policy-driven automation, cost optimization, monitoring, and lifecycle management for virtual desktops and Azure infrastructure. Nerdio helps IT teams and managed service providers streamline operations, reduce cloud spend, and simplify large-scale desktop and Azure deployments. Customers choose Nerdio for its deep Azure integration, automation-first workflows, and tools that simplify ongoing management and governance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nerdio.
Nerdio didn’t post a salary, so this is our estimate from similar listings.
40% above the average for this role
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