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© All Rights Reserved. ApplyBlast.com
Oracle
The Support Team Leader oversees a team of service desk agents and analysts to ensure high-quality customer support is delivered. This role involves managing team workload, setting priorities, and maintaining service levels while addressing training needs and handling customer escalations. The position requires strong leadership, interpersonal skills, and knowledge of service desk systems and IT tools.
Oracle is a global technology company that builds database software, enterprise applications, and cloud infrastructure for businesses of all sizes. Its Oracle Cloud offers IaaS and PaaS along with a broad SaaS portfolio for ERP, HCM, and customer experience (CX). For marketers, Oracle provides data-driven marketing and social media tools (including Oracle Marketing Cloud/Eloqua and CX Marketing) to manage campaigns, personalization, and measurement across the customer journey. Organizations choose Oracle for its integrated data and analytics, enterprise-grade scalability, and global support for mission-critical deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role