Support Technician I
nucentric
About this role
A Support Technician I (ST1) provides Level 1 remote technical support to clients, working closely with higher support levels and systems engineering teams to resolve client requests and assist with hardware pre-staging. The role offers rapid advancement opportunities and exposure to various advanced technologies within a supportive environment.
Skills
About nucentric
nucentric.comNucentric Solutions is a managed IT services firm (MSP) that provides outsourced IT support, cloud solutions, and network/systems management for businesses in the Charlotte metro area, including Davidson, Concord, Gastonia, Huntersville, and Salisbury. Their offerings include proactive managed IT, helpdesk and on-site support, and cloud migration/hosting aimed at keeping small- and mid-sized organizations secure, available, and productive. Nucentric positions itself as a local, responsive partner for companies that want to outsource day-to-day IT operations while maintaining business continuity and reliability.
About nucentric
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for nucentric.
Salary
$48k
per year