Dedicated IT
The Support Technician II provides first-line technical support to healthcare clients, resolving day-to-day IT issues through tickets, calls, and emails while ensuring service level agreements are met. This role involves troubleshooting hardware, software, and network connectivity, managing Office 365 services, and coordinating with EMR/EHR vendors to maintain seamless operations. The position also includes mentoring junior team members, training end-users, and delivering professional support to executive leadership.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dedicated IT.
9% below the average for this role