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© All Rights Reserved. ApplyBlast.com
aiio GmbH
The Support Technician Specialist provides first-line technical support for end-users in a remote, Windows and Microsoft-based environment, troubleshooting operating system issues, application problems, and network connectivity challenges. The role involves managing software licensing requests, hardware orders, and escalating complex technical issues to specialized teams. This position requires strong problem-solving skills, a customer-focused mindset, and the ability to document resolutions for the organization's knowledge base.
Headquarters
Magdeburg, Saxony-Anhalt, Germany
Company Size
11-50 employees
Founded
2002
aiio is a German software company that provides an Organizational Intelligence System (OIS) to help organizations understand and document their processes, structures, and responsibilities. Their platform consists of three tools — ProcessCollector, ProcessMagnet, and ProcessForge — which aggregate knowledge from various sources to create a machine- and human-readable picture of an organization. aiio serves use cases such as digital transformation, SAP migrations, compliance (DORA, ISO, NIS2), and AI-agent enablement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for aiio GmbH.