Tech
The Support Technician, Tier I serves as the first point of contact for customers and employees seeking technical assistance, handling support calls, emails, and chat inquiries. This role focuses on troubleshooting basic IT issues, documenting resolutions, and escalating complex problems to higher-tier teams. The position requires strong customer service skills and a foundational understanding of IT systems to resolve common technical problems efficiently.
Headquarters
Howell, New Jersey, United States
We provide industry leading IT design, implementation, support, and maintenance for small to medium businesses in multiple verticals throughout the US. Call us today at (732) 730-7777 for reliable support for all of your IT needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tech.
Tier I Customer Support Representative
Koniag Government Services, LLC
Part Time Tier I Customer Support Representatives
Koniag Government Services, LLC
IT Tier 1 Consultant
Lanpro
Service Desk Analyst I
Nordic
Tier I Customer Support Representatives (REMOTE)
Koniag Government Services, LLC
Help Desk Tier I
Kitsap Credit Union