Supporter and Software Consultant
Planet(1 month ago)
About this role
A Support & Software Consultant at Planet provides customer-facing technical support for protel hotel software, helping hotel clients use and adopt the platform. The role leverages hospitality experience alongside company training to support onboarding, advising, and customer satisfaction. The position begins with on-site onboarding (4–6 months) with the possibility of partial home-office thereafter.
Required Skills
- Technical Support
- Customer Service
- Troubleshooting
- Installation
- Training
- Communication
- Teamwork
- Travel
- Shift Work
- Problem Solving
+5 more
Qualifications
- Vocational Training in Hospitality or IT
- 1 Year Front Office/Reservations Experience
- German B2
- English B2
- French (advantage)
About Planet
weareplanet.comA flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
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