Supporter Care and Administration Officer
PlayMatters(1 month ago)
About this role
The Supporter Care Officer will manage the IRC UK Mass Market supporter services programme, ensuring supporters receive timely, professional responses and a positive experience. The role supports mass market fundraisers and coordinates with gift processing, CRM and other teams to maintain supporter data, acknowledgements and fundraising materials.
Required Skills
- Supporter Care
- Customer Service
- CRM
- Data Entry
- Communication
- Fundraising
- Complaint Handling
- Microsoft Office
- Reporting
- Stakeholder Management
About PlayMatters
playmatters.orgPlayMatters, Learning through play to develop skills needed to thrive today and in future
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