Swedish Speaking Customer Experience Representative

This remote role involves acting as the primary liaison for Swedish-speaking customers, providing support via phone, email, and chat to ensure exemplary service and resolve inquiries. The representative will maintain detailed records in the CRM platform, collaborate with internal departments to improve service processes, and stay informed about product knowledge and company policies. The position requires fluency in Swedish and English, strong problem-solving skills, and a customer-centric approach to enhance overall customer satisfaction.