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Swedish-speaking E-commerce Support Specialist at Cross Border Talents - ApplyBlast

Swedish-speaking E-commerce Support Specialist

Cross Border Talents

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

This role involves supporting customers of a renowned global tech brand's e-commerce platform by assisting with order tracking, returns, refunds, and payment queries. The specialist will communicate with customers via phone, email, and chat to ensure a seamless shopping experience while adhering to data security standards. The position requires fluency in Swedish and English, with the ability to work rotating shifts.

Responsibilities

Handle customer inquiries regarding online orders, delivery, returns, refunds, and payment issues
Communicate with customers via phone, email, and chat to ensure a seamless shopping experience
Escalate complex cases and collaborate with logistics and financial teams following internal procedures

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.