Switchboard Operator

The Switchboard Operator works under general supervision to operate overhead intercom systems, answer and route incoming calls, and coordinate patient telephone services. The role involves initiating urgent medical emergency alerts, performing various clerical duties, and maintaining updated census listings. The operator also assists with outgoing calls, reports equipment malfunctions, and participates in training new employees. This position requires strong communication skills, above-average typing abilities, and a high school education or equivalent.