Switchboard Operator/Dispatcher

The Switchboard Operator/Dispatcher manages hospital switchboard and dispatch operations, providing customer service through administrative telephone duties, code and alarm monitoring, and dispatching security officers to emergency and non-emergency calls. The role involves utilizing multi-line telephone and dispatching equipment to answer, route, and transfer calls while coordinating and disseminating critical information from multiple sources. The position requires monitoring surveillance systems, maintaining accurate documentation of all codes and alarms, and ensuring compliance with safety regulations and company policies.