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System Administrator, Endpoint at Tyler Junior College - ApplyBlast

System Administrator, Endpoint

Tyler Junior College

19 days ago

Temple, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The System Administrator, Endpoint provides on-campus technical support to end users by diagnosing, researching, and resolving hardware, software, and system-related issues. This position ensures service level agreements are met, delivers high-quality customer service, and performs complex technical tasks to maintain and support endpoint systems across the institution.

Responsibilities

Diagnose and resolve hardware, software, and system-related issues for end users
Install, administer, and troubleshoot computer hardware and software on-site and remotely
Maintain call logs and knowledge base articles in ServiceNow to document solutions

Skills

Qualifications

Associate’s degree in a computer-related disciplineBachelor’s degree in a computer-related disciplineIT-related certifications (i.e., CompTIA A+/Network, MTA, AWS, Microsoft Fundamentals)