System Administrator
Abacus Group LLC(4 months ago)
About this role
Client-facing IT support role at a technology provider serving the financial services sector, acting as the first point of contact for service requests and incidents. The position focuses on delivering remote technical support while maintaining professionalism and excellent customer experience. It offers opportunities to grow within the company and requires collaboration with internal teams and occasional onsite work or travel. The role emphasizes a proactive, organized, and team-oriented approach.
Required Skills
- Technical Support
- Remote Support
- Phone Support
- Email Support
- Onsite Support
- Client Communication
- Ticketing
- Timesheet Entry
- Multitasking
- Documentation
+18 more
Qualifications
- Minimum 3 Years Experience
- Relevant Professional Qualifications
- Microsoft Certified (Preferred)
About Abacus Group LLC
abacusgroupllc.comAbacus Group is a managed IT and cybersecurity firm that specializes in serving financial services organizations, supporting 700+ firms globally. It provides end-to-end managed IT and security services — including proactive monitoring, incident response, cloud and infrastructure management — tailored to the compliance and risk needs of financial institutions. Abacus markets itself as a trusted, industry-focused partner that helps clients prevent, detect, and recover from cyber threats while maintaining regulatory requirements. The company recently merged with Medicus IT to broaden its capabilities and scale.
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