System Administrator
Abacus Group LLC(2 months ago)
About this role
A client-facing technical support role at a leading technology provider serving the financial services sector. The position is the primary point of contact for clients and emphasizes professionalism, customer experience, and opportunities for growth within the company. The role focuses on remote support delivery while contributing to team goals and company performance.
Required Skills
- Technical Support
- Phone Support
- Email Support
- Onsite Support
- Customer Service
- Communication
- Timesheets
- Multitasking
- Documentation
- Escalation
+18 more
Qualifications
- Minimum 3 Years Experience
- Microsoft Certification
- Relevant Professional Qualifications
About Abacus Group LLC
abacusgroupllc.comAbacus Group is a managed IT and cybersecurity firm that specializes in serving financial services organizations, supporting 700+ firms globally. It provides end-to-end managed IT and security services — including proactive monitoring, incident response, cloud and infrastructure management — tailored to the compliance and risk needs of financial institutions. Abacus markets itself as a trusted, industry-focused partner that helps clients prevent, detect, and recover from cyber threats while maintaining regulatory requirements. The company recently merged with Medicus IT to broaden its capabilities and scale.