System Administrator

This role is responsible for the installation, configuration, testing, and maintenance of operating systems, application software, virtualization, and network infrastructure within a banking and MFI environment. The position ensures that network devices and systems are updated to the latest stages of development and innovation while monitoring for issues. The incumbent will handle day-to-day technical operations, troubleshoot system-related problems, and ensure high performance, security, and quality across the entire system. Additionally, the role involves communicating with other departments, managing support tickets according to SLAs, and providing technical support to customers.