Systems Administrator Associate

The Systems Administrator Associate role involves responding to and resolving support tickets related to Identity and Access Management (IAM), while supporting senior staff on projects to enhance the security and efficiency of the State of Indiana's IAM infrastructure. The position requires configuring, maintaining, and supporting IAM technologies, troubleshooting technical issues, and collaborating with internal teams and end users to resolve reported problems. This role also includes assisting with information system upgrades, workstation and server administration, and monitoring software licensing and maintenance agreements.