Systems Administrator - CRM (Salesforce)

The British Council is seeking a CRM Administrator to provide technical leadership for its globally deployed Salesforce CRM and marketing automation ecosystem. The role involves day-to-day administration, configuration, automation, governance, and continuous improvement of the platform to ensure it remains secure, scalable, and aligned with the organization's digital transformation agenda. The successful candidate will manage integrations, release cycles, and access governance while acting as the technical escalation point for the platform.