Systems Enablement Manager, Customer Service
Hopper
About this role
The Systems Enablement Manager at Hopper is responsible for managing all agent-facing tools and automations that enhance customer and agent experience. They focus on creating and maintaining workflows, AI virtual assistants, and other automation initiatives to improve operational efficiency and customer happiness.
Skills
About Hopper
www.hopper.comHopper is a travel booking platform designed to help users find and secure the best deals on hotels, flights, and car rentals. With over 120 million travelers using the service, Hopper leverages advanced technology to predict travel prices and notify users of the best times to book their trips. The app aims to simplify the planning process by providing personalized recommendations and real-time price alerts, making travel more accessible and affordable.
Recent company news
Baird MaritimeCongolese firm orders hopper dredger capable of riverine operations
1 day ago
Proactive financial newsDiversified Energy Company adds another deal to the hopper, expands footprint in East Texas - UPDATE
2 weeks ago
SkiftCapital One Set to Acquire Hopper Travel Software and Hire Key Hotel and Engineering Staff: Scoop
Nov 24, 2025
Disney.comMeet the Disney Technologists Speaking at the 2025 Grace Hopper Celebration
Oct 31, 2025
Marin Independent JournalDeath of mariner for San Rafael dredging company detailed in report
Dec 14, 2025
About Hopper
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hopper.
Salary
$76k – $102k
per year
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