Intrepid Group
The Systems Support Engineer provides Level 2 technical support for global users, managing incidents, service requests, and escalations within the enterprise technology environment. This full-time role involves collaborating with TechOps and other technology teams to resolve technical issues, monitor system alerts, and ensure effective ticket management across a rotating 24x7 shift roster. The position is based in the Colombo, Sri Lanka office.
Company Size
1-10 employees
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Intrepid Group.
Intrepid Group didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role
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