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Systems Support Engineer at Travix - ApplyBlast

Systems Support Engineer

Travix

14 days ago

3.4 on Glassdoor

Amsterdam, North Holland, Netherlands

Hybrid

Full Time

Medior

0 applicants

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About this role

A customer-oriented Systems Support Engineer in Amsterdam serves as the first point of contact for resolving technical issues across software and infrastructure. The role involves troubleshooting, maintaining IT equipment, and ensuring high standards of customer service while collaborating with global teams. The position offers opportunities for project ownership, documentation, and professional growth within a fast-paced environment.

Responsibilities

Prioritize and troubleshoot first and second line technical support cases
Manage IT equipment and software maintenance automation for workstations
Lead project ownership by developing timelines and documenting security aspects

Skills

About Travix

travix.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

501-1000 employees

Founded

2011

View Profile

Travix is a global online travel agency (OTA) headquartered in Amsterdam, Netherlands, operating in 17 countries across five continents through five established brands: CheapTickets, Vliegwinkel, BudgetAir, Flugladen, and Vayama. The company focuses primarily on flights, complemented by ancillary travel products such as seats, luggage, car rentals, insurance, and hotels, with the mission of making journeys simple and affordable. Part of the Trip.com Group since 2020, Travix also provides tailored distribution, marketing, and technology solutions to airline and destination partners.