Terrestris
The Systems Support Specialist I – User Support provides daily, hands-on IT support to Criminal Investigation personnel at IRS Headquarters, including onsite assistance to executives. This full-time role involves troubleshooting end-user IT issues, resolving support tickets within SLAs, and deploying and refreshing laptops and mobile devices. The position also includes developing self-help materials and supporting modern technologies like AI-enabled support tools.
Delivering on Human Potential Leveraging technology to create better mission outcomes through better human performance. Founded by a Marine Corps Veteran, a ...
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Terrestris didn’t post a salary, so this is our estimate from similar listings.