Alight Solutions
An Associate – Customer Service (T2) at Alight represents the Service Center and delivers timely, accurate customer support via phone and web chat. The role focuses on explaining client plans and provisions to participants, ensuring positive experiences and adherence to client and internal service level agreements. The position reports to an assistant manager and may support one or multiple clients across domains.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
Alight Announces CEO Transition
Nov 24, 2025