Digicel
Digicel is seeking a technical leader to advance incident management, complex restoration, and Tier 2 capabilities across its business customer and managed-services portfolio. The role involves leading Tier 2 engineers, controlling workloads, and ensuring service availability and customer experience through accurate incident resolution and escalation. The position requires strong analytical, communication, and leadership skills to manage high-pressure environments and maintain SLA performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Digicel.