Talent Connect - Alabang 2026

Philip Morris International(2 months ago)

Alabang, Philippines, Muntinlupa, PhilippinesOnsiteFull TimeJunior$42,405 - $57,746 (estimated)Customer Support

About this role

A Customer Support Associate I who interfaces with customers via inbound/outbound calls or online channels to provide routine support and resolution for client products and services. The role is entry-level within a structured program, working with close supervision and defined procedures. This full-time position is based in Alabang, Philippines and supports meeting contractual service KPIs.

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Required Skills

Customer Service
Communication
Phone Support
PC Knowledge
Multi-Tasking
Detail Oriented
Empathy
Teamwork
Shift Flexibility
Data Entry

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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