Tax Resolution Advocate

Gusto, Inc.

4 months ago

1.2 on Glassdoor

Denver, CO

Hybrid

Full Time

Medior

0 applicants

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About this role

This role on Gusto’s Tax Resolution team uses payroll expertise to support small-business customers by managing and resolving payroll tax notice issues. The position sits within Payroll Operations and focuses on preserving customer outcomes through research, analysis, and cross-functional partnership. It requires strong attention to detail and the ability to work in a fast-paced, deadline-driven environment. The role also contributes feedback to improve tools and processes that prevent future issues.

Skills

About Gusto, Inc.

gusto.com

Gusto is a cloud-based people platform that helps small and midsize businesses run payroll, manage benefits, and handle HR and compliance. Its product suite includes automated payroll and tax filing, contractor payments, employee onboarding and time tracking, plus benefits administration (health insurance, 401(k), etc.) and self-service tools for employees. Companies choose Gusto for its integrated, user-friendly experience, compliance automation, and broad integrations with accounting and productivity tools. Founded as ZenPayroll and later rebranded to Gusto, the company focuses on simplifying people operations for growing businesses.