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Tax Resolution Advocate at Gusto, Inc. - ApplyBlast

Tax Resolution Advocate

Gusto, Inc.

3 months ago

1.2 on Glassdoor

Las Vegas, Nevada, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Tax Resolution Advocate at Gusto resolves payroll tax notices for customers, acting as a detective to research tax laws, identify discrepancies, and communicate with both customers and government agencies. The role requires strong analytical, communication, and organizational skills while leveraging AI tools to improve efficiency and deliver a world‑class customer experience.

Responsibilities

Provide exceptional service to customers
Research and resolve payroll tax notices
Communicate with government agencies on behalf of customers

Skills

About Gusto, Inc.

gusto.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Gusto is a cloud-based people platform that helps small and midsize businesses run payroll, manage benefits, and handle HR and compliance. Its product suite includes automated payroll and tax filing, contractor payments, employee onboarding and time tracking, plus benefits administration (health insurance, 401(k), etc.) and self-service tools for employees. Companies choose Gusto for its integrated, user-friendly experience, compliance automation, and broad integrations with accounting and productivity tools. Founded as ZenPayroll and later rebranded to Gusto, the company focuses on simplifying people operations for growing businesses.